Effective Date: 9/24/25
At InstaPro Cleaners (“we”, “us”, “our”), accessible from www.instaprocleaners.com, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
By accessing or using our website, you agree to this Privacy Policy. If you do not agree with the terms, please do not access the site.
1. Information We Collect
a. Personal Information
When you use our website or services, we may collect the following personal information:
b. Non-Personal Information
We may also collect non-personal data such as:
This information is used to improve user experience and maintain site performance.
2. How We Use Your Information
We use your information to:
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
4. Cookies and Tracking Technologies
We use cookies to:
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, or disclosure. However, no internet transmission is 100% secure.
6. Your Data Rights
Depending on your jurisdiction, you may have the right to:
To exercise any of these rights, please contact us at instaprocleaners@gmail.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites.
8. Children’s Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect data from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Effective Date: 9/24/25
Website: www.instaprocleaners.com
Business Name: Insta Pro Cleaners ("we", "us", "our")
Welcome to www.instaprocleaners.com
. These Terms & Conditions ("Terms") govern your use of our website and any cleaning services provided by Insta Pro Cleaners. By accessing or using our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Services Offered
Insta Pro Cleaners provides professional residential and/or commercial cleaning services. Specific offerings, availability, and pricing are listed on our website or provided upon inquiry.
We reserve the right to modify, discontinue, or refuse any service at our discretion.
2. Booking and Payment Terms
Booking: You may schedule services via our website, phone, email, or text.
Payment: Payment is due immediately upon service completion, unless otherwise arranged in writing.
Accepted Methods: Credit/debit cards, electronic payments (e.g., PayPal, Venmo), and other methods as displayed at checkout.
Late Payments: Payments not received within 5 business days of service may incur a late fee of $25, and service may be suspended until the balance is cleared.
3. Cancellations & No-Shows
Client Cancellations: You may cancel or reschedule appointments up to 24 hours in advance with no penalty.
Last-Minute Cancellations (less than 24 hrs): Subject to a 50% cancellation fee.
No-Show Policy: If we arrive and are unable to access the property (e.g., no one home, locked out), a full-service fee may be charged.
Provider Cancellations: If we must cancel or reschedule due to unforeseen circumstances, we will notify you as soon as possible and reschedule at your convenience.
4. Refund Policy
Your satisfaction is our priority.
If you are unsatisfied with any aspect of your cleaning, please notify us within 24 hours of service and also provide photos.
We will offer a free re-clean of the affected area where appropriate.
Monetary refunds are issued at our discretion and are typically not provided unless we are unable to remedy the issue.
Refunds will not be given for services refused during or after cleaning (e.g., last-minute changes or inaccessible areas).
5. Client Responsibilities
You agree to:
We reserve the right to refuse service in any unsafe or unsanitary conditions.
6. Disclaimers
No Guarantee of Outcome: While we strive for excellence, results may vary based on the condition of the property.
Not Liable for Pre-Existing Damage: We are not responsible for wear-and-tear, damage to improperly secured fixtures, or pre-existing issues.
Third-Party Tools & Sites: We may link to third-party platforms or use external tools (e.g., payment processors). We are not responsible for their policies or actions.
Third-Party Cleaning Partners: We may partner with third-party businesses for their cleaning service support. We are not responsible for their policies and/or actions.
Force Majeure: We are not liable for delays or cancellations due to events beyond our control (e.g., natural disasters, illness, internet outages).
7. Intellectual Property
All content on this site (text, graphics, logos, service descriptions) is owned or licensed by Insta Pro Cleaners and is protected by copyright, trademark, and other intellectual property laws.
You may not reproduce, distribute, or use any content without our prior written consent.
8. User Conduct
You agree not to:
9. Data Privacy and Compliance
a. General Privacy Practices
We collect and process personal data in accordance with our Privacy Policy
(linked or placed on a separate page).
This includes data such as:
b. GDPR (EU Customers)
If you are located in the EU:
For any requests, contact us at instaprocleaners@gmail.com.
c. CCPA (California Residents)
If you reside in California:
To make a CCPA request, contact us at instaprocleaners@gmail.com with subject line “CCPA Request.”
10. Modifications to Terms
We may revise these Terms at any time. Changes will be posted on this page with a new "Effective Date."
Continued use of the website or our services indicates your acceptance of the updated Terms.
11. Governing Law
These Terms shall be governed by and interpreted under the laws of the [Insert State/Country], without regard to its conflict of law rules.
12. Contact Us
If you have any questions about these Terms or our services, contact us at:
Copyright © 2025 Insta Pro Cleaners - All Rights Reserved.
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